Sarah is passionate about collaboration and connections - powerful tools to help tackle big problems. She is an explorer and maker, drawing on research to transform the complex and messy into sustainable, meaningful outcomes. Sarah sensitively and thoughtfully engages with people from diverse backgrounds and experiences to quickly build rapport. These exchanges bring compelling and powerful stories to light, helping organisations see themselves and their services from the perspective of their users.
Sarah has over 10 years’ experience in sense-making through design artefacts, translating complex ideas and experiences into accessible, engaging forms. These products often uncover new patterns and relationships within complex systems.
She has helped governments and socially responsible organisations tackle complex challenges around understanding disability support services, mental health reform, strengthening cultural institutions and encouraging democratic participation.
Sarah graduated with distinction in Master of Communication Design from Pratt Institute New York and has a Master of Design in Environments and a Bachelor of Arts in Media and Communication.
